Help centre
What do you need to know?
Ask it the way you would ask a person. Everything here describes what the product does today — where something is half-built, the page says so.
Start hereWhat Sondr is, and the first quiz.2 articlesBuild a quizQuestions, scoring, branching, the result page.6 articlesLaunch itPublishing, sharing, embedding, QR codes.3 articlesWork the leadsThe board, the call queue, exports.3 articlesRun the workspaceTeam, brand, billing, privacy.4 articlesHelpWhen something is not doing what you expect.1 article
Start with these
What changed
8 Sep 2026The board says which answer closes best, once there are enough leads to tell.
7 Sep 2026Notifications sort into what needs you and what does not.
6 Sep 2026Prize draws: run a raffle from a quiz's pool and publish how it was drawn.
Start here
Build a quiz
The quiz builderOwners and MakersQuestions on the left, points in the middle, a live preview of what the respondent sees on the right.Drafting a quiz with AIOwners and MakersPoint it at a page or a PDF, and review every question before anything is created.Scoring and bandsOwners and MakersHow points, weights and bands turn six answers into a number out of 100.Branching and disqualifyingOwners and MakersSend an answer straight to a later question, or end the quiz honestly when someone is not a fit.The result pageOwners and MakersWhat the respondent reads at the end — and why it is the reason they give you an email.Asking for contact detailsOwners and MakersWhich fields the contact step asks for, where it sits, what is required, and what happens if someone retakes the quiz.
Launch it
PublishingOwners and MakersPre-flight checks, going live, unpublishing, and how quiz slots are counted.Sharing and embeddingThe link, the inline embed, the popup, social preview cards and campaign tracking.Your brand on the quizOwnersLogo, colour and corners — with contrast checked so nothing can end up unreadable.
Work the leads
Run the workspace
Team and rolesThree roles, what each can do, and why Viewers cost nothing.Your accountProfile, email address, sessions and signing out everywhere.Plans and billingOwnersThe trial, what you are metered on, invoices, and what happens if a payment fails.Privacy and dataOwnersWhere respondent data lives, how long it stays, and how to erase a person on request.
Still stuck?The walkthrough inside the builder teaches the same material against your own quiz, one field at a time. It lives under Getting started in your dashboard and can be restarted whenever you like.